Email Best Practices 2.0

Tree order is the default. Have you tried the other sort orders?

Orders that I use and recommend

Remember that you don’t have to use the same order for each view, or even all the time for the same view.

Correspondent View – Alpha order is much better if you don’t care about the New | Current | Dormant top level feature and you tend to scroll to find people. Recently Used order is a perfect choice if you use the Folder List filter a lot. Hint: use Alpha order when combining folders.

Bulk Mail View – Ditto.

Category View – Again, same as above except that if you like to drag and drop to Categories, you may prefer Recently Used order over Alpha because your recent ones will be at the top.

Status, Date, Attachment and Outlook views – These seem to work best in Tree order. The reason is that they have an internal ’system’ ordering that makes sense (e.g., in Date by date, Status by workflow relevance, etc).

Notes

• You have to be in Tree order to add folders and group folders.

• If in Alpha or Recently Used orders you will see a Location field. It shows the in what Top Level folder the appears. Not very useful really, so to make more room you can put your cursor on the left edge of the field and drag it to the right edge to make it go away.