Email Best Practices 2.0

Here’s how to get selectively alerted in NEO Pro.

First, set up your New Mail Alerts in Options

Go to Tools | Options | New Mail Alerts tab. Enable alerts only for Hot messages. Getting alerted for all emails is discouraged these days (but of course, do what works best for you).

Now make your Correspondent Hot

You’ll receive a new mail alert for just those Correspondents you’ve made Hot. Here’s my Hot view:

I’ll only get alerted when either Joshua, Marni or Tina contact me – exactly what I want.

The beauty of it in NEO is that it’s a breeze to make Correspondents Hot or not Hot (right-click and choose Make Hot/Remove from Hot, or Ctrl+H). You can change who’s Hot much more quickly than having to configure an Outlook rule (ugh!).